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Contact us for Inquiries and Assistance

If you have inquiries, please specify your topic of interest and reach out to the relevant departments. Many common questions are already addressed in our FAQ section, so please check there before contacting us to see if your query has been answered.

Get in touch

Visits are by appointment only.

To visit us, our location is at Kaya Tiriyo 30, Willemstad, Curaçao. Here, you will find our colleagues, our office, as well as our stock and maintenance area.

You can get in touch with us via email. If you have a specific request, kindly direct your email to the appropriate department to ensure a prompt and accurate response. 

General inquiries





To explore career opportunities or partnership inquiries, kindly begin by visiting the dedicated pages by clicking here for careers and here for partnerships.

You can contact us by phone at +5999 670 2270.
Our availability is from 09:00 to 17:00, Monday through Friday, during office hours.

You can stay connected with us and pose your questions through social media. Links to our social media profiles are located in the website’s footer. Click here to reach out to us via Facebook Messenger. We make every effort to respond to all inquiries within 48 hours.

Internal and regulatory

At Bobrental, ethical values are at the heart of everything we do. We hold ourselves to the highest standards of integrity, ensuring that every aspect of our operations aligns with ethical principles. Our commitment to ethics goes beyond words; it’s a cornerstone of our company culture. We believe that ethical business practices not only benefit our customers but also contribute to a better and more sustainable future. By prioritizing ethics, we aim to build trust and uphold the values that define our brand.

Learn more about our ethical standards by clicking here

At Bobrental, customer satisfaction is our top priority, and we take all complaints seriously. We have established a robust complaints procedure to ensure that any concerns or issues our customers may have are addressed promptly and effectively.

When you reach out to us with a complaint, our dedicated team of professionals will carefully review the matter, investigate it thoroughly, and work diligently to find a resolution that meets your expectations. We believe in open communication, and we will keep you informed throughout the process, providing regular updates on the status of your complaint.

Our goal is to turn every complaint into an opportunity for improvement. Your feedback is invaluable to us, helping us enhance our services and ensure that every customer experience with Bobrental is exceptional.

Rest assured that when you choose Bobrental, you’re not just renting a vehicle; you’re partnering with a company that is committed to your satisfaction and dedicated to resolving any concerns you may have.

Discover further details about our procedures for handling complaints by clicking here.

At Bobrental, we believe in conducting our business within a strong legal framework that upholds the highest standards of compliance and accountability. We prioritize legal integrity as an essential aspect of our operations.

Our legal framework encompasses various aspects, including regulatory compliance, contractual agreements, data protection, and ethical business practices. We work closely with legal experts to ensure that every aspect of our business adheres to local and international laws and regulations.

By adhering to a robust legal framework, we not only protect our business but also provide our customers with the assurance that they are engaging with a company that values transparency, fairness, and legal responsibility. We believe that operating within a sound legal framework is fundamental to building trust with our customers and partners.

At Bobrental, our commitment to a strong legal foundation is an integral part of our dedication to providing reliable and responsible services.

Gain deeper insights into our legal framework by clicking here.

At Bobrental, your privacy is of utmost importance to us. We value your trust and are committed to safeguarding your personal information. To understand how we collect, use, and protect your data, please take a moment to review our Privacy Policy. Your peace of mind matters to us, and we want you to feel confident in how we handle your information. Thank you for entrusting us with your privacy.

To delve deeper into our Privacy Policy, kindly click here. Your privacy matters to us, and we want you to have a clear understanding of how we protect your information.

At Bobrental, we’re dedicated to delivering top-notch service that caters to your needs and preferences. To achieve this, we collect data that helps us understand your requirements better and optimize your experience with us. Our data collection policy is designed with your convenience and satisfaction in mind.

We value your privacy and security, and rest assured, any data we collect is handled with the utmost care and in compliance with all relevant laws and regulations. Your trust is paramount to us, and our commitment is to use your data responsibly and exclusively to enhance our services.

To gain a deeper understanding of our Data and Insights Policy, please click here. Your data is vital in helping us optimize your experience with Bobrental, and we’re committed to handling it responsibly and securely.

Our Copyright Notice outlines our policies and responsibilities concerning copyright, helping to maintain a fair and respectful digital ecosystem. We believe that acknowledging and preserving creative rights is essential for fostering creativity and innovation.

To access detailed information regarding our copyright policy, please click here. We value the importance of creative rights and invite you to explore our policy to understand how we uphold and protect these principles at Bobrental.

FAQ - Safety and Maintenance Standards

Bobrental has stringent safety protocols in place. We perform thorough inspections and maintenance checks before and after each rental to ensure that all our vehicles meet safety standards.

Our vehicles undergo regular maintenance, including engine checks, tire inspections, brake assessments, and fluid level checks. We also conduct comprehensive safety inspections to identify and address any potential issues.

We have a routine maintenance schedule in place, with inspections conducted before each rental and regular scheduled maintenance intervals, ensuring that our vehicles are in optimal condition at all times.

Bobrental actively monitors and addresses any vehicle safety recalls or manufacturer updates promptly. We ensure that all necessary repairs or updates are carried out to maintain the safety and reliability of our fleet.

FAQ - Services

We provide rental services for electric mopeds and electric bicycles. Discover our available rental choices on our website. To explore our bicycles, please click here, and for mopeds, click here.

To rent our electric vehicles, visit our Rental Page, select your preferred vehicle, and follow the simple booking process.

Yes, you can make reservations in advance through our website to secure your rental.

Rental rates vary based on the type of vehicle and duration of rental. You can find detailed pricing information on our Pricing Page.

In Curacao and Bonaire, the maximum speed for mopeds is typically around 45 kilometers per hour (28 miles per hour), and the minimum age to ride a moped is usually 16 years old. However, it’s essential to check the local regulations as they may vary slightly.

We prioritize safety. Our vehicles undergo regular maintenance, and safety gear is provided with each rental.

Basic insurance is included with your rental. Additional coverage options are available, and details can be found in our Rental Policy.

Yes, you can make modifications or cancel your reservation, subject to our Cancellation Policy.

Absolutely, we’re committed to sustainability. Learn more about our eco-friendly practices on our Sustainability Page.

To stay informed about our latest news here.

FAQ - Combat climate change

Bobrental is actively reducing carbon emissions by offering eco-friendly electric vehicles for rent, thus promoting sustainable transportation options.

Yes, electric vehicles (EVs) produce zero tailpipe emissions, which significantly reduces air pollution and greenhouse gas emissions, contributing to a healthier environment.

Bobrental aligns with multiple SDGs, including SDG 7 (Affordable and Clean Energy), SDG 11 (Sustainable Cities and Communities), and SDG 13 (Climate Action) by providing sustainable transportation options that reduce the carbon footprint.

SDG 7 aims to ensure access to affordable, reliable, sustainable, and modern energy for all. Bobrental supports this goal by offering electric vehicles powered by clean energy sources, promoting energy efficiency.

Bobrental’s electric vehicles are ideal for urban commuting, reducing traffic congestion and the associated pollution. This aligns with SDG 11, which focuses on making cities more sustainable and inclusive.

Yes, Bobrental has set targets to reduce its carbon emissions, increase the use of renewable energy sources, and actively engage in reforestation projects, all contributing to climate action (SDG 13).

Bobrental often provides incentives such as discounts or promotions to encourage customers to choose eco-friendly electric vehicles, supporting the transition to cleaner transportation.

To learn more about Bobrental’s sustainability initiatives and their alignment with the SDGs, you can visit this webpage.

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